HIRE IQ
Sign in to HIRE IQ.
The South African hire management system from Prospra IQ Enterprises (Pty) Ltd — equipment, vehicle, plant, event and function hire. Signing in takes you to your own company’s HIRE IQ.
In your browser
Sign in to HIRE IQ
For customers using HIRE IQ in a browser. You sign in with the email address the account was opened with.
You are signing in on HIRE IQ itself. This page never asks for your password.
On the counter machine
Open the desktop app
If HIRE IQ is installed on your counter machine, open it there and sign in on the app. It keeps working when the line goes down, and it talks to your scanner and slip printer.
Free to download. Your account and any charge are the same either way.
Locked out
Forgotten password.
HIRE IQ does not email a reset link, and that is deliberate rather than missing. An emailed link is a way into your whole customer book for anybody who reaches your inbox.
So a password is reset by a person, one of three ways:
- Somebody at your company who can still sign in sets you a new one under Settings → People & access. This is the normal case and takes a minute.
- Nobody at your company can sign in. Contact us on [email protected] or 064 547 3305 and we reissue it.
- On a desktop installation, whoever looks after that machine runs Reset a password in the HIRE IQ folder. It has to be run on the machine itself — that is what stands in for proof of identity there.
If it will not let you in
The four reasons, in the order they happen.
Before you telephone, one of these is almost always it.
The free week has ended
The 7 days ran out and no card was added. Your records are still there. Sign in and open Subscription, or speak to us.
A different email address
You sign in with the address the account was opened with, which is not always the one you read email on. Invoices from us go to that same address — that is the quickest way to find it.
The desktop app is looking at its own records
A desktop installation set up to keep its records on that machine has its own sign-in, issued with the installation. Signing in on the web will not open it, and it is not a fault.
Your account was closed or suspended
Nothing is deleted when an account lapses. Contact us and we will tell you exactly where it stands and what it takes to open it again.
- Your records are held in South Africa, in Microsoft’s Johannesburg region.
- One company cannot see another’s data. The separation is enforced in the database itself, not by a screen remembering to filter.
- Every look at a customer’s personal details is logged, which is what POPIA asks of you and what we hand you when somebody asks.
- We never ask for your password. Not on this page, not on the telephone, not by email. If anybody does, it is not us.
Before you sign in
Whose system you are signing in to.
HIRE IQ is built and run by Prospra IQ Enterprises (Pty) Ltd, a registered South African company in Louis Trichardt, Limpopo. The person who answers the telephone wrote the software.
No account yet
You are on the sign-in page and you have never signed up.
7 days free, no card needed to start, R650 per desktop per month after that.
Equipment, vehicle and plant hire
Fleet register, service reminders, contracts, counter till, SARS invoicing and traffic fines.
Event and function hire
Tents, mobile toilets, chairs, tables and catering. Stock counted out and counted back, shortfall worked out for you.
Questions
Signing in, and what goes wrong.
If none of these is it, telephone or email — somebody who knows the system will pick it up.
Where do I sign in to HIRE IQ?
I have forgotten my password.
Nothing happens when I sign in, or I am told my account is not active.
Can I sign in on more than one machine?
Is there an app to install?
I do not have an account yet.
Next step
Still cannot get in?
Telephone or email and somebody who knows the system will pick it up. Not a ticket queue.